I have same issue with my new navi, Breitling UK say it needs new reversing wheel, as it spins rotor when winding,not impressed as it is already a replacement watch and now needs to go back again. Also sent in 2 Utcs for battery replacement in perfect condition and am now told they need to go to the polisher as they have marks on now (after new battery)only sent them to Breitling to avoid such issues, could have had them done for a lot less than £90 each, lost all faith in Breitling UK as do not call back when they say, not helpful or apologetic, have written to Switzerland hq. £8000 on a watch and they don't seem to care. Will never buy another.
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